Frequently Asked Questions

Everything you need to know about your home espresso journey.

How long will it take for my espresso machine to ship?

Most in-stock machines and grinders are bench-tested by our technicians and ship within 1-2 business days via FedEx Ground.

What is included in the Clive Coffee warranty?

We provide a comprehensive warranty on all new machines, covering parts and labor for at least one year, with many brands extending up to three years.

Do you offer technical support if I have trouble with my setup?

Yes, our team of coffee experts offers lifetime tech support via phone and email to help you dial in your shots and maintain your equipment.

What is your return policy for coffee equipment?

We offer a 30-day return policy for most equipment. Items must be returned in their original packaging and in like-new condition to qualify for a refund.

Does Clive Coffee offer financing options?

We partner with Affirm to provide flexible monthly payment plans, allowing you to pay for your espresso setup over time.

Are your machines tested before they are shipped?

Every espresso machine we sell undergoes a rigorous bench test by our Portland-based technicians to ensure it arrives calibrated and leak-free.